Note:

Reminder about Support Hours: Support is available Monday-Friday, 9:00 a.m. – 5:00 p.m. EST/EDT. If you submit a case outside of these hours, including on a holiday, the case will be reviewed at the start of the next business day. If your concern cannot wait, you can call 843-413-8400 and leave a voicemail. We are notified and will work to assist you. Hourly rates may apply for off-hours assistance. For all the details, see Support Hours & Holidays.